MPO500 takes the privacy of every Malaysian member seriously. This page clearly explains how we collect, store, use, and protect your personal information at all times.
Six core principles that guide how we handle your personal data
Every bit of data transmitted between your device and the MPO500 encrypted using 256-bit SSL technology — the highest industry standard.
MPO500 does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent.
We only collect data that is strictly necessary to deliver our services and comply with legal requirements — nothing more.
You have the right to access, amend, delete or transfer your personal data at any time through your account settings or by contacting us.
Your data is stored in data centres equipped with physical access controls and multi-layered cybersecurity — with round-the-clock 24/7 monitoring.
MPO500 comply with the Personal Data Protection Act 2010 (PDPA) Malaysia and all applicable data protection regulations.
Welcome to the Privacy Policy MPO500. This document explains in detail how we at MPO500 manage the personal information you provide to us when using our online casino, Sports Betting, and e-sports platform.
This Privacy Policy applies to all services operated by MPO500 including the official website at mpo500.ws, our mobile app, and all official communication channels. By registering for or using any of our MPO500, you agree to the collection and use of information as described in this document.
We are committed to ensuring your privacy is protected in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia. We take this responsibility seriously and invest in the best technology and procedures to keep your data secure at all times.
If you are under 18 years of age, you are not permitted to use the services of MPO500 and we will not knowingly collect personal data from any individual who is a minor.
MPO500 collects your personal information through several different means. Below are the categories of data we collect and the reasons they are required:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Account verification, KYC compliance |
| Contact Data | Phone number, email address | Communications, account notifications |
| Financial Data | E-wallet information (TNG, GrabPay, DuitNow), transaction records | Processing deposits and withdrawals |
| Usage Data | Game records, betting history, login timestamps | Security monitoring, service improvement |
| Technical Data | IP address, device type, web browser | Account security, fraud detection |
| Cookie Data | Session cookies, user preferences | Enhanced user experience |
Data collection sources:
MPO500 only uses your personal data for legitimate, stated purposes. We will not use your data for any other purpose without notifying you in advance.
Primary purposes for data use:
You may opt out of receiving marketing communications from MPO500 at any time by updating your notification settings in your account or by contacting our support team.
MPO500 does not sell or rent your personal data to any third party for marketing purposes. However, there are limited circumstances where we may need to share your information with the following parties:
All third parties who receive your data are required to handle it securely, confidentially, and solely for the specified purpose — in line with the data protection standards we uphold at MPO500.
Cross-Border Data Transfers: If your data needs to be transferred outside Malaysia for technical processing purposes, we ensure the receiving country maintains an equivalent or higher level of data protection.
MPO500 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
Types of cookies we use:
You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience on the platform. MPO500.
MPO500 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required under Malaysian law.
| Data Type | Retention Period |
|---|---|
| Active account data | Throughout the active account period + 7 years after closure |
| Financial transaction records | 7 years (Malaysian legal requirement) |
| Support communication logs | 3 years |
| Technical data and access logs | 1 year |
| Session cookie data | Until logout / up to 30 days |
| Identity verification documents | 7 years after the relationship ends |
Once the retention period has expired, your data will be securely deleted or anonymised. If you close your account MPO500, we will delete all personal data no longer required for legitimate legal or business purposes within 30 days.
Under Malaysia's Personal Data Protection Act 2010 and our privacy policy MPO500, you have the following rights regarding your personal data:
Get a copy of the personal data we hold about you.
Update or correct your inaccurate personal data.
Request deletion of your personal data under certain circumstances.
Restrict the processing of your data in certain circumstances.
Receive your data in a machine-readable format.
Object to the processing of your data for direct marketing purposes.
To exercise any of the above rights, please contact our support team MPO500 via email at support@mpo500.ws or via 24/7 live chat. We will respond to your request within 30 working days.
Include your full name and account number MPO500 and a clear description of your request. We may need to verify your identity before processing any data-related request.
MPO500 continuously investing in robust security infrastructure to ensure your personal data remains protected at all times against unauthorised access, alteration, disclosure or destruction.
Security measures we have in place:
Data Breach: In the event of any data breach affecting your personal information, MPO500 will notify you and the relevant authorities within the timeframe required by law, in accordance with Malaysia's PDPA requirements.
Services MPO500 is intended for individuals aged 18 and above only. We do not knowingly collect or store personal data of anyone under the age of 18.
If you are a parent or guardian and discover that a child under your care has provided personal information to MPO500, please contact us immediately at support@mpo500.ws. We will take immediate action to delete the information and close the associated account.
MPO500 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments.
When we make material changes to this policy, we will:
Continued use of the platform MPO500 after the changes take effect will be considered acceptance of the amended policy.
If you have any questions, concerns, or complaints regarding how MPO500 handling your personal data, please reach us via:
We aim to respond to all privacy-related enquiries within 5 business days. For more complex complaints, we will inform you of a more precise processing timeline.
You also have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) if you believe your privacy rights have been violated.
With high-level data protection and full compliance with Malaysia's PDPA, you can play with complete peace of mind at MPO500. Register now and enjoy the best casino, Sports Betting, and e-sports experience in Malaysia.